Service Delivery Coordinator

Pearce Services

Lake Mary, FL, US
Base: $23-$30 usd; bonus/equity: performance + ref...
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Customer relationship management experience
Work order setup and processing
Cross-functional team collaboration
** Pearce Services is seeking a Service Delivery Coordinator who will act as a key liaison between customers and internal teams to ensure exceptional service delivery and customer satisfaction. The ideal candidate should possess strong communication skills and experience in customer service or project management, and will benefit from a comprehensive benefits package. **

Job Summary

  • The Service Delivery Coordinator serves as a key liaison between customers, internal teams, and business development partners to ensure post-sale excellence.
  • This role bridges the gap between customer needs and company goals by managing day-to-day operations and broader success initiatives.
  • Pearce offers a comprehensive benefits package including health insurance, 401k with employer match, paid time off, and professional development courses.

Matching Summary

Match Score: 75

** Pearce Services is seeking a Service Delivery Coordinator who will act as a key liaison between customers and internal teams to ensure exceptional service delivery and customer satisfaction. The ideal candidate should possess strong communication skills and experience in customer service or project management, and will benefit from a comprehensive benefits package. **

Salary

Base: $23-$30 USD; Bonus/Equity: Performance and referral bonuses available; Benefits: Health, dental, vision, 401k match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • Customer relationship management experience
  • Work order setup and processing
  • Cross-functional team collaboration
  • Post-sale service excellence
  • Field operations coordination

Nice-to-have

  • NetSuite or Salesforce CRM experience
  • Project management background
  • Fast-paced service environment experience
  • Strategic process oversight skills
  • Data analysis and reporting capabilities

Key Requirements

  • Bachelor's degree or equivalent experience preferred
  • 3–5 years in customer service or project management
  • Proficiency in MS Office and CRM/ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter