Customer Banking Specialist - Charters Towers - Contract

CBA New Digital Businesses Pty

Charters Towers, Queensland, Australia
**
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for their Charters Towers branch on a 12-month contract. This role involves providing exceptional customer service, assisting with banking needs, and promoting financial wellbeing. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Matching Summary

Match Score: 75

** The Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist for their Charters Towers branch on a 12-month contract. This role involves providing exceptional customer service, assisting with banking needs, and promoting financial wellbeing. **

Skills & Requirements

Must-have

  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Exceptional customer service experience

Nice-to-have

  • Financial services retail experience
  • Articulate financial terms clearly
  • Holistic customer solutions
  • Interest in financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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