Vice President, Applications Support Technology Lead Analyst, Technology

Citi Handlowy

Tokyo, JP
Not specified
5-10 years l2 application production support
Equities or capital markets trade floor experience
Incident, problem, and change management expertise
Citi Handlowy is seeking a Vice President for Applications Support Technology Lead Analyst in Tokyo, Japan. The role focuses on providing Level 2 production support for middle office applications in a high-pressure trading environment, requiring strong technical skills and excellent communication abilities, particularly in business-level English and ideally Japanese

Job Summary

  • This role provides Level 2 production support directly to Middle Office users within Citi Japan's Equities business in a high-pressure environment.
  • The incumbent acts as the primary technical escalation point, executing rapid diagnosis and restoration activities to minimize business disruption during market hours.
  • Candidates must possess strong diagnostic skills to analyze application logs, thread dumps, and traces while serving as a key liaison between business users and technology teams.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Vice President for Applications Support Technology Lead Analyst in Tokyo, Japan. The role focuses on providing Level 2 production support for middle office applications in a high-pressure trading environment, requiring strong technical skills and excellent communication abilities, particularly in business-level English and ideally Japanese.

Skills & Requirements

Must-have

  • 5-10 years L2 application production support
  • Equities or capital markets trade floor experience
  • Incident, Problem, and Change Management expertise
  • Deep technical troubleshooting of logs and runtime evidence
  • Hands-on monitoring with ITRS Geneos or equivalents
  • Middleware messaging technologies like IBM MQ or Kafka
  • Business-level English communication skills

Nice-to-have

  • Japanese language capability
  • Software development background
  • Experience with CI/CD pipelines and rollback procedures
  • Unix/Linux and SQL troubleshooting knowledge
  • Mentoring and coaching junior analysts
  • FIX trading workflow knowledge
  • OMS/EMS/MO system exposure

Key Requirements

  • Bachelor's degree required; Master's preferred
  • 5-10 years experience in securities/investment bank L2 support
  • Demonstrated trade floor support experience in Equities
  • Not specified

Work Rights

Not specified

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