Senior Customer Service Officer

ALL ABOUT O PTE. LTD.

Singapore, Singapore
Prior experience in customer service field
Professional looking and well-groomed appearance
Proficient communication skills
The role involves managing, mentoring, and coaching team members to achieve optimal customer experience and productivity

Job Summary

  • The role involves managing, mentoring, and coaching team members to achieve optimal customer experience and productivity.
  • Responsibilities include training new staff, resolving customer complaints professionally, and implementing customer retention practices.
  • The position requires working closely with senior management to design procedures for the best user experience.

Matching Summary

Match Score: 75

The role involves managing, mentoring, and coaching team members to achieve optimal customer experience and productivity.

Skills & Requirements

Must-have

  • Prior experience in customer service field
  • Professional looking and well-groomed appearance
  • Proficient communication skills
  • Ability to stay calm in any situation
  • Some degree of digital literacy

Nice-to-have

  • Experience in the beauty line industry
  • Passion about serving customers
  • Customer service enthusiast mindset

Key Requirements

  • Prior experience in customer service field
  • Digital literacy proficiency
  • Professional grooming standards

Work Rights

Not specified

Tailored Resume

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