Base: based on experience + location; bonus/equity...
Hybrid
Fluent in english and italian
Microsoft office skills
Operating systems knowledge
Autodesk Construction Cloud is seeking a Client Services Specialist fluent in Italian to enhance customer support and satisfaction. The role involves troubleshooting, providing live support, and educating customers about Autodesk products in a hybrid work environment
Job Summary
You will ensure customers have immediate access to software products by troubleshooting back-office systems and using third-party tools.
The role involves acting as a subject matter expert on Autodesk policies while delivering partner on-boarding and training initiatives.
Autodesk values a culture of belonging and offers hybrid working options with monthly team meetups in Ireland.
Matching Summary
Match Score: 85
Autodesk Construction Cloud is seeking a Client Services Specialist fluent in Italian to enhance customer support and satisfaction. The role involves troubleshooting, providing live support, and educating customers about Autodesk products in a hybrid work environment.
Salary
Base: Based on experience and location; Bonus/Equity: Annual cash bonuses, commissions (for sales roles), stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Fluent in English and Italian
Microsoft Office skills
Operating systems knowledge
Flexible shift availability
Live customer support experience
Nice-to-have
Additional European language fluency
Trend identification and solution proposal
Content creation for self-service resources
Willingness to learn new platforms
Hybrid work collaboration
Key Requirements
Fluency in English and Italian required
Willingness to work flexible shifts starting at 7:00 AM or 9:00 AM