General Manager

Woof Pet Resort

Shrewsbury, MA, United States
Base: $55,000 - $60,000; bonus/equity: quarterly b...
On-site
Exceptional customer service
Staff recruitment and training
Financial management and budgeting
Destination Pet is seeking a General Manager for Woof Pet Resort in Shrewsbury, MA. The role involves overseeing operations, ensuring exceptional customer service, and managing staff, with a salary range of $55,000 - $60,000 plus bonuses

Job Summary

  • Ensures exceptional customer service through personal contact, associate training, and complaint resolution.
  • Manages all staff at the center, including recruitment, hiring, motivation, training, and termination.
  • Creates, implements, and executes local marketing programs to acquire new customers and grow sales.

Matching Summary

Match Score: 85

Destination Pet is seeking a General Manager for Woof Pet Resort in Shrewsbury, MA. The role involves overseeing operations, ensuring exceptional customer service, and managing staff, with a salary range of $55,000 - $60,000 plus bonuses.

Salary

Base: $55,000 - $60,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, long & short-term disability, Life insurance, 401k match, Pet Care discounts, Generous PTO

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff recruitment and training
  • Financial management and budgeting
  • Social media management
  • Local marketing programs
  • Pet guest safety and comfort

Nice-to-have

  • Passionate team player
  • Strong motivator
  • Problem-solving skills
  • Community event participation

Key Requirements

  • Five plus years in full P&L management
  • Veterinary, boarding and/or grooming experience
  • Experience in managing inventory and accounts payable
  • Proficiency in Microsoft Office Suite
  • Ability to lift 40 pounds
  • Ability to work evenings, weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter