Customer Account Representative

Landis & Gyr

Lafayette, IN, US
$60,000 - $74,046 py; eligible for annual bonus; c...
On-site
Manage customer orders and rmas
Process customer orders accurately and efficiently
Monitor order progress through invoicing
Landis+Gyr is seeking a Customer Account Representative to manage customer orders and maintain relationships with stakeholders, ensuring a high level of customer service. The ideal candidate should have 2-5 years of experience in customer service or order management, along with strong communication and organizational skills

Job Summary

  • Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.
  • The Customer Account Representative (CAR) serves as the primary point of contact for assigned customers, deployment teams, managed service programs, partners, distributors, agents, and the sales department.
  • Landis+Gyr offers a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive.

Matching Summary

Match Score: 85

Landis+Gyr is seeking a Customer Account Representative to manage customer orders and maintain relationships with stakeholders, ensuring a high level of customer service. The ideal candidate should have 2-5 years of experience in customer service or order management, along with strong communication and organizational skills.

Salary

$60,000 - $74,046 per year; eligible for annual bonus; comprehensive benefits package

Skills & Requirements

Must-have

  • Manage customer orders and RMAs
  • Process customer orders accurately and efficiently
  • Monitor order progress through invoicing
  • Proactive communication of order updates
  • Troubleshoot and problem-solve customer needs
  • Build and maintain strong customer relationships

Nice-to-have

  • Professional approach to customer communication
  • Quickly learn technical products and services
  • Highly organized with excellent time management

Key Requirements

  • 2-5+ years of relevant experience
  • Associate degree or equivalent experience
  • Proficient in Microsoft Office applications
  • Experience with SAP and ServiceNow is valuable

Work Rights

Not specified

Tailored Resume

Cover Letter