Support Technician I

Mass General Brigham Incorporated

Newton, MA, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Transport and set up equipment
Run diagnostic tests
Troubleshoot technical issues
Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory

Job Summary

  • Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory.
  • Duties include managing systems to ensure secure and efficient operations, providing technical support and troubleshooting, and offering technical guidance to peers to minimize disruptions and maintain productivity.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and supports patient care, research, teaching, and community service, striving to provide exceptional care.

Matching Summary

Responsible for managing and supporting a wide range of technical systems and equipment, including transporting and setting up technical equipment and maintaining inventory.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Transport and set up equipment
  • Run diagnostic tests
  • Troubleshoot technical issues
  • Provide customer service
  • Maintain inventory levels

Nice-to-have

  • Ability to multitask
  • Good interpersonal skills
  • Familiarity with Mac OS
  • Familiarity with Office 365

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year customer service experience
  • General knowledge of computing equipment
  • Proficiency with technical systems and software

Work Rights

Not specified

Tailored Resume

Cover Letter