Base: $90,000 - $120,000; bonus: included in range...
Not specified
Crowdstrike flex agreement management
Customer onboarding and lifecycle management
Consumption reporting and analysis
SHI International Corp. is seeking a Customer Success Manager for Crowdstrike, responsible for onboarding customers, managing their product lifecycle, and ensuring retention through strategic planning. The role requires collaboration with various internal teams and a focus on building strong customer relationships
Job Summary
The Customer Success Manager will serve as the Subject Matter Expert for Crowdstrike Flex agreements, guiding customers through their entire product lifecycle.
SHI International Corp. offers a commitment to diversity as the largest minority- and woman-owned enterprise in the U.S., along with continuous professional growth opportunities.
This role requires analyzing consumption reports and creating Success Plans to ensure retention, growth, and positive return on investment for clients.
Matching Summary
Match Score: 85
SHI International Corp. is seeking a Customer Success Manager for Crowdstrike, responsible for onboarding customers, managing their product lifecycle, and ensuring retention through strategic planning. The role requires collaboration with various internal teams and a focus on building strong customer relationships.
Salary
Base: $90,000 - $120,000; Bonus: Included in range; Benefits: Medical, vision, dental, 401K, flexible spending
Skills & Requirements
Must-have
Crowdstrike Flex agreement management
Customer onboarding and lifecycle management
Consumption reporting and analysis
Strategic customer success planning
Microsoft Dynamics AX proficiency
Nice-to-have
Security sales collaboration experience
Strong presentation and communication skills
Ability to drive co-selling opportunities
Proactive problem-solving without instructions
High emotional intelligence in client interactions
Key Requirements
Bachelor's degree or relevant work experience
2+ years of Customer Success role experience
1+ year of experience with Crowdstrike products
2+ years of sales experience, preferably in Security