Ft Customer Exp. Cord

Marshalls At TJX Companies

Winston-Salem, NC, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Not specified (assumed to be flexible with potential for nights and weekends)
Customer service excellence
Front end operations
Loyalty program promotion
Marshalls at TJX Companies is seeking a Customer Experience Coordinator in Winston-Salem, NC, to enhance customer service and oversee a team at the front of the store. The role emphasizes leadership, training, and maintaining a positive shopping environment while promoting loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those meeting service or hours requirements.

Matching Summary

Match Score: 75

Marshalls at TJX Companies is seeking a Customer Experience Coordinator in Winston-Salem, NC, to enhance customer service and oversee a team at the front of the store. The role emphasizes leadership, training, and maintaining a positive shopping environment while promoting loyalty programs.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: EAP, 401(k) associate contributions, associate discount, eligible for medical/dental/vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • customer service excellence
  • front end operations
  • loyalty program promotion
  • store cleanliness and organization
  • customer issue resolution

Nice-to-have

  • positive internal and external customer experience
  • honesty and integrity
  • confidentiality
  • adaptability to change
  • team player

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • flexible schedule availability
  • strong communication skills
  • strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter