Personal Banker Associate

BMO

Montreal, Canada
Base: $36,000.00 - $54,500.00; bonus/equity: not s...
Exceptional customer service delivery
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital self-serve options to ensure a seamless banking experience.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $36,000.00 - $54,500.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer needs
  • Provide financial solutions advice
  • Collaborate with branch partners
  • Handle banking transactions and inquiries
  • Manage cash transactions
  • Follow risk and compliance processes

Nice-to-have

  • Creative approach to customer experience
  • Contribute to ongoing improvement
  • Courage and confidence to approach customers
  • Resourceful self-starter
  • Passion for helping customers

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of personal banking offers
  • Confident use of digital tools and applications
  • Basic knowledge of specialized sales solutions
  • Strong interpersonal skills
  • Basic verbal & written communication skills
  • Basic organization skills
  • Basic collaboration & team skills

Work Rights

Not specified

Tailored Resume

Cover Letter