Your main role will be to be the privileged contact person for our clients, accompanying prospects and clients in problem-solving or providing information
Job Summary
Your main role will be to be the privileged contact person for our clients, accompanying prospects and clients in problem-solving or providing information.
Concentrix offers a stage contract of 40 hours per week with variable remuneration based on results, and a complementary health insurance from your 6th month of integration.
We are looking for talents who have a perfect command of German, both written and spoken, and possess an excellent sense of communication, are organized, autonomous, and adopt a positive attitude.
Matching Summary
Your main role will be to be the privileged contact person for our clients, accompanying prospects and clients in problem-solving or providing information.
Skills & Requirements
Must-have
Maîtrise parfaite de l'allemand
Excellent sens de la communication
Disponibilité 24h/24, 7j/7
Gestion des réclamations clients
Interactions par appels entrants et mails
Nice-to-have
Curiosité naturelle pour nouvelles technologies
Amélioration de l'expérience client
Ambassadeur de la satisfaction client
Environnement inclusif et collaboratif
Key Requirements
Maîtrise parfaite de l'allemand
Disponibilité du lundi au dimanche sur une amplitude horaire de 24h/24