User Researcher

Insulet

Acton, MA, USA
Base: $94,800.00 - $142,200.00; bonus/equity: may ...
Hybrid
Qualitative and quantitative research methods
Digital user flows and customer experiences
Research planning and synthesis
Insulet is seeking a User Experience Researcher for its Innovation & Strategy organization to enhance the experiences of people living with diabetes and healthcare providers. The role involves conducting both qualitative and quantitative research to inform digital and service-based customer experiences

Job Summary

  • Insulet has the mission to simplify life for people living with diabetes.
  • The UX Researcher will assist Staff and Senior UX researchers in research initiatives in close collaboration supporting Insulet’s digital and service-based customer experiences (DSCX).
  • For U.S.-based positions only, the annual base salary range for this role is $94,800.00 - $142,200.00.

Matching Summary

Match Score: 85

Insulet is seeking a User Experience Researcher for its Innovation & Strategy organization to enhance the experiences of people living with diabetes and healthcare providers. The role involves conducting both qualitative and quantitative research to inform digital and service-based customer experiences.

Salary

Base: $94,800.00 - $142,200.00; Bonus/Equity: May be eligible for incentive compensation; Benefits: Medical, dental, vision insurance, 401(k) with company match, PTO, wellness programs

Skills & Requirements

Must-have

  • Qualitative and quantitative research methods
  • Digital user flows and customer experiences
  • Research planning and synthesis
  • Data visualization and storytelling
  • Primary research execution

Nice-to-have

  • Build and sustain trust-based relationships
  • Data-informed design decision-making
  • Collaborate across time zones
  • International research experience

Key Requirements

  • 3 to 5 years of professional UX research experience
  • Bachelor’s or Master’s degree
  • Experience in medical, healthcare, or diabetes domains
  • Proficiency with Qualtrics, Figma, Miro, AI

Work Rights

Not specified

Tailored Resume

Cover Letter