Manager, Technical Service Operations

479

Warrendale, Pennsylvania, United States
Base: $120,000 to $140,000; bonus/equity: not spec...
Not specified (considered in-person due to the location of the role).
5+ years customer facing operations experience
1+ year management experience
Sap knowledge preferred
The Manager, Technical Service Operations at 479 is responsible for leading the LVP Service Depot operations in Warrendale, overseeing pump repair activities and ensuring compliance with service standards. The role requires strong leadership and operational management skills, with a focus on cross-functional collaboration and continuous improvement

Job Summary

  • The Technical Service Operations Manager leads LVP Service Depot operations, overseeing all pump repair activities and ensuring efficient service delivery.
  • This role is accountable for developing the team's financial budget, strategic plan, and performance objectives while managing day-to-day depot operations.
  • Candidates must be currently authorized to work in the United States without requiring employer sponsorship now or in the future.

Matching Summary

Match Score: 85

The Manager, Technical Service Operations at 479 is responsible for leading the LVP Service Depot operations in Warrendale, overseeing pump repair activities and ensuring compliance with service standards. The role requires strong leadership and operational management skills, with a focus on cross-functional collaboration and continuous improvement.

Salary

Base: $120,000 to $140,000; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401K with company contribution, wellness program

Skills & Requirements

Must-have

  • 5+ years customer facing operations experience
  • 1+ year management experience
  • SAP knowledge preferred
  • MS Office proficiency required
  • Cross-functional collaboration skills

Nice-to-have

  • Medical device industry experience
  • Strategic thinking and innovation
  • Continuous improvement mindset
  • Strong analytical and organizational skills
  • Ability to work in matrix environment

Key Requirements

  • Bachelor's Degree preferred
  • 5+ years in customer facing operations
  • 1+ year of management experience
  • Must be authorized to work in US without sponsorship
  • SAP knowledge preferred

Work Rights

Must be currently authorized to work in the United States without sponsorship

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