Production Support Technology Analyst, Vp

Citi

Jacksonville, Florida, United States
Base: $113,840.00 - $170,760.00; bonus/equity: not...
On-site
Unix & wintel technologies
System administration
System monitoring
Provide Operations support for the Authentication Platforms Infrastructure, overseeing operations-related work and projects

Job Summary

  • Provide Operations support for the Authentication Platforms Infrastructure, overseeing operations-related work and projects.
  • Manage production problems, perform root cause analysis/resolution for system issues, defects, and minor enhancements.
  • This role includes participation in an on-call rotation at least once per month, with specific shift requirements during on-call weeks.

Matching Summary

Provide Operations support for the Authentication Platforms Infrastructure, overseeing operations-related work and projects.

Salary

Base: $113,840.00 - $170,760.00; Bonus/Equity: Not specified; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Must-have

  • UNIX & Wintel technologies
  • System administration
  • System monitoring
  • Security Infrastructure and Applications support
  • Production and UAT Environment Troubleshooting
  • Capacity, performance and Stability reporting
  • Scripting and automation tools maintenance
  • Risk assessment and escalation

Nice-to-have

  • Technical Mentoring
  • Leadership Skills
  • Knowledge transfer
  • Interpersonal and communication skills
  • Analytical skills and attention to detail
  • Work across all levels of the organization
  • Work with global partners
  • Security tools knowledge

Key Requirements

  • 3-5 years of experience in Operations support or System Administration
  • Bachelor’s degree in information technology or equivalent
  • Red Hat, Linux, Windows System, or other Unix-based Operating Systems knowledge
  • Unix scripting, SQL experience
  • Multi-Factor Authentication and Authorization Technologies knowledge
  • Identity Management Technologies knowledge
  • Privileged Access and Vault Management Technologies knowledge
  • Monitoring or Automation Tools knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter