Core Agent

Four Seasons Hotels & Resorts

New York, US
Base: $30-$39ph; bonus/equity: not specified; bene...
Exceptional guest service skills
Excellent phone etiquette
Ability to multitask
Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect to create amazing guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect to create amazing guest experiences.
  • The Core Agent is responsible for selling the hotel, capturing sales from incoming calls, and coordinating reservations for rooms, spa, restaurant, room service, and housekeeping.
  • The role offers opportunities to build a successful career with global potential, access to a robust benefit plan, and recognition for excellence.

Matching Summary

Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect to create amazing guest experiences.

Salary

Base: $30-$39/hour; Bonus/Equity: Not specified; Benefits: Access to a robust benefit plan

Skills & Requirements

Must-have

  • Exceptional guest service skills
  • Excellent phone etiquette
  • Ability to multitask
  • Problem-solving capabilities
  • Proficiency with computer systems
  • Fluent English (reading, writing, spoken)

Nice-to-have

  • Enthusiastic and optimistic demeanor
  • Self-driven and solution-oriented
  • Team player
  • Invested in team development
  • Embraces diversity and inclusion
  • Client-obsessed
  • Integrity and actions match words

Key Requirements

  • Work authorization for New York Downtown
  • Ability to assume department responsibility in manager's absence
  • Solid food and beverage knowledge
  • Flexible schedule, ability to work all shifts, weekends and holidays

Work Rights

Work authorization for the location is required

Tailored Resume

Cover Letter