Customer Experience Advisor | S1 | Retail Banking | Lurgan Branch

Santander

Lurgan, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective communication with customers
Flexible and multi-skilled approach
Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • You’ll be the first point of contact for customers in branch or over the phone, assisting with transactions, queries, and protecting customers against fraud and scams.
  • The role offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days’ holiday plus bank holidays, pension contributions, voluntary healthcare benefits, and wellbeing support.

Matching Summary

Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Pension, healthcare, holiday, wellbeing support

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Flexible and multi-skilled approach
  • On call working role
  • Risk management awareness

Nice-to-have

  • Team working skills
  • Desire to go above-and-beyond
  • Adaptability to business needs
  • Problem solving skills
  • Customer relationship building

Key Requirements

  • Proven customer service experience
  • Right to work in the UK
  • Minimum 260 hours per annum availability
  • Effective communication skills

Work Rights

Right to work in the UK required

Sponsorship: available

Tailored Resume

Cover Letter