Cloud Service Delivery Manager

ENGGSOL PTE. LTD.

Singapore
4-5 years service delivery management experience
3 years cloud service delivery or operations
Aws or azure environment expertise
The Cloud Service Delivery Manager oversees end-to-end delivery of cloud services ensuring SLAs and customer satisfaction

Job Summary

  • The Cloud Service Delivery Manager oversees end-to-end delivery of cloud services ensuring SLAs and customer satisfaction.
  • This role requires acting as the primary point of contact for clients while coordinating with cross-functional teams including DevOps and Cybersecurity.
  • Candidates must possess strong communication skills to conduct regular service reviews and advocate for client needs internally.

Matching Summary

Match Score: 75

The Cloud Service Delivery Manager oversees end-to-end delivery of cloud services ensuring SLAs and customer satisfaction.

Skills & Requirements

Must-have

  • 4-5 years service delivery management experience
  • 3 years cloud service delivery or operations
  • AWS or Azure environment expertise
  • ITIL processes and incident management
  • Cloud monitoring tools like CloudWatch

Nice-to-have

  • FinOps and cost management experience
  • DevOps practices familiarity
  • Automation tools and frameworks knowledge
  • Strong client relationship management skills
  • Root cause analysis capabilities

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 4-5 years in service delivery management
  • At least 3 years in cloud service delivery
  • Experience with AWS, Azure, or GCP environments

Work Rights

Not specified

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