Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses; not specifie...
Not specified (assumed to be in-office based on job responsibilities)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a vital role in delivering exceptional client experiences at their veterinary practice. The ideal candidate will have strong communication skills, customer service experience, and proficiency with technology to manage client interactions and support the medical team effectively

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will play a vital role in delivering exceptional client experiences at their veterinary practice. The ideal candidate will have strong communication skills, customer service experience, and proficiency with technology to manage client interactions and support the medical team effectively.

Salary

Competitive pay; Performance bonuses; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Greet clients warmly with empathy

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Ability to handle multiple tasks efficiently
  • Strong desire to provide compassionate service
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Prior customer service experience preferably in veterinary or healthcare
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter