Claims Analyst Ll

AIG Group

Mexico City, Mexico
Investigate and evaluate complex claims
Negotiate and settle claims
Analyze policy provisions and contract terms
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • The employee will handle a monthly average of 45 claims new and 135 oustanding according to the staffing model.
  • AIG is committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

Matching Summary

The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.

Skills & Requirements

Must-have

  • Investigate and evaluate complex claims
  • Negotiate and settle claims
  • Analyze policy provisions and contract terms
  • Determine claim acceptance or denial
  • Manage claims diary system
  • Meet service level agreements

Nice-to-have

  • Continuous improvement in claim handling
  • Contribute to best practice procedures
  • Foster a culture of inclusion and belonging
  • Support for volunteer time off

Key Requirements

  • Experience adjusting lower level complexity claims
  • Ability to prioritize and multi-task
  • Clear and concise verbal and written communication
  • Computer proficiency
  • Desk management, phone etiquette, time management
  • Basic knowledge of legal/regulatory requirements

Work Rights

Not specified

Tailored Resume

Cover Letter