Senior Systems Analyst

Globys

Hybrid
Itil and helpdesk experience
Change control and rfc processes
Windows servers and azure technologies
The role involves handling communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement

Job Summary

  • The role involves handling communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.
  • The Senior Systems Analyst plans deployment of new solutions with cross-team communication and engages in continuous improvement and enhancement planning for Infrastructure services.
  • The position requires building and maintaining positive relationships with clients, vendors, consultants, and end-users while ensuring proper documentation and accountability in project management and methodologies.

Matching Summary

The role involves handling communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement.

Skills & Requirements

Must-have

  • ITIL and Helpdesk experience
  • Change Control and RFC processes
  • Windows servers and Azure technologies
  • Project Management supporting Enterprise Operations
  • Data Center operations and vendor management
  • SLA compliance and documentation
  • Microsoft Excel and Power BI proficiency

Nice-to-have

  • Strong analytical and critical thinking skills
  • Excellent written and oral communication skills
  • Proactiveness and independent work ability
  • Experience in culturally diverse environments
  • Basic knowledge of MSSQL, AI, machine learning, cloud computing
  • Integration of AI/automation and advanced data analytics
  • Blending business strategy with technology

Key Requirements

  • Minimum 5 years relevant work experience
  • 5 to 8 years total work experience
  • Experience supporting Enterprise Operations
  • Strong grasp of business processes and industry regulations in Healthcare

Work Rights

Not specified

Tailored Resume

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