Cloverleaf is seeking a Customer Success Manager to enhance customer engagement with their HR data and team collaboration tools. The ideal candidate will possess 3-5 years of B2B SaaS customer success experience and demonstrate a consultative approach to drive customer adoption and growth
Job Summary
Cloverleaf connects siloed HR data and team collaboration tools to deliver personalized development at scale.
The role requires a strategic partner who can drive deep adoption and revenue growth through a land-and-expand mindset.
Success is measured by embedding Cloverleaf into customers' core people processes and consistently growing accounts over time.
Matching Summary
Match Score: 85
Cloverleaf is seeking a Customer Success Manager to enhance customer engagement with their HR data and team collaboration tools. The ideal candidate will possess 3-5 years of B2B SaaS customer success experience and demonstrate a consultative approach to drive customer adoption and growth.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
3-5 years B2B SaaS experience
Land-and-expand growth strategy
Strategic customer relationship management
Data-driven customer health monitoring
Executive business review leadership
Nice-to-have
Experience in HR or L&D sectors
Familiarity with behavioral assessments
Startup environment adaptability
Knowledge of AI tools for CX
Background in organizational change
Key Requirements
3-5 years Customer Success or Account Management experience