This role involves monitoring account health post Go-live and creating action plans to increase adoption and prevent churn for the Touch Surgery Ecosystem
Job Summary
This role involves monitoring account health post Go-live and creating action plans to increase adoption and prevent churn for the Touch Surgery Ecosystem.
The position requires collaborating with sales, product, and engineering teams to drive customer satisfaction, retention, and expansion of AI and computer vision technologies in operating rooms.
Medtronic offers a competitive salary range of $112,000.00 - $168,000.00 along with comprehensive benefits including health insurance, 401(k) matching, and incentive plans.
Matching Summary
This role involves monitoring account health post Go-live and creating action plans to increase adoption and prevent churn for the Touch Surgery Ecosystem.
Salary
Base: $112,000.00 - $168,000.00 USD; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, Dental, Vision, 401(k), PTO, Tuition Assistance
Skills & Requirements
Must-have
Valid driver's license required
75%+ travel within territory
Bachelor's degree with 7+ years experience
Advanced degree with 5+ years experience
Operating Room clinical or technology background
Strong project management skills
Nice-to-have
4+ years customer success experience
Business acumen and commercial mindset
Experience with digital solutions in healthcare
Ability to analyze customer data insights
Positive attitude and adaptability
Effective communication across stakeholder groups
Key Requirements
Bachelor's Degree with 7+ years relevant experience
Advanced degree with 5+ years relevant experience
Valid driver's license
U.S. work authorization at time of hire
Solid experience in Operating Room environment
Work Rights
Must have unrestricted U.S. work authorization at time of hire