Associate, Payroll Client Services - Sat–wed

serrbi.ma

Remote
$19,650—$44,200 usd; not specified; not specified ...
Fully remote
Payroll processing experience
Payroll fundamentals understanding
Client-facing support experience
Remote is seeking an Associate for Payroll Client Services to provide payroll support and guidance in a fully remote position, requiring availability from Saturday to Wednesday. The role involves managing complex payroll issues, client inquiries, and ensuring compliance

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 85

Remote is seeking an Associate for Payroll Client Services to provide payroll support and guidance in a fully remote position, requiring availability from Saturday to Wednesday. The role involves managing complex payroll issues, client inquiries, and ensuring compliance.

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • payroll processing experience
  • payroll fundamentals understanding
  • client-facing support experience
  • analytical mindset
  • fast-paced international environments
  • Slack, Zendesk, spreadsheets proficiency
  • team collaboration

Nice-to-have

  • automation and AI capabilities
  • future focused work culture
  • ambitious problems
  • define the future of work

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter