The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences
Job Summary
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences.
This role plays a key part in maintaining seamless arrivals and departures, upholding Aman service standards, and fostering a culture of professionalism and attention to detail.
At Aman Group, we believe that our colleagues are at the core of our success and offer a range of benefits to support both your personal and professional growth.
Matching Summary
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences.
Skills & Requirements
Must-have
Exceptional guest experiences
Seamless arrivals and departures
Aman service standards
Professionalism and attention to detail
Team supervision and leadership
Guest engagement and relationship building
Nice-to-have
Ultra-luxury environment
Personalised hospitality
Warm and welcoming demeanor
Key Requirements
Previous front office or supervisory experience preferred
Proficiency in front office systems
Flexibility to work evenings, weekends, and holidays