Service Coordinator

Environmental Specialties, LLC

Raleigh, NC, US
Not specified; benefits: health insurance, 401(k) ...
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Dispatching service technicians
Managing field schedules
Customer communication skills
** Environmental Specialties, LLC is seeking a Service Coordinator in Raleigh, NC, to manage dispatch schedules for field technicians, ensuring timely communication and efficient service delivery. The role requires strong administrative support skills, particularly in dispatching within a service-oriented environment, ideally related to HVAC or a similar industry. **

Job Summary

  • This role involves managing daily dispatch schedules for field technicians while coordinating travel arrangements and communicating ETAs to customers.
  • The position requires processing billing and payroll for work performed, ensuring accurate timecard segmentation and timely submission of service reports.
  • Candidates must possess strong organizational skills to juggle multiple tasks in a fast-paced environment while maintaining open lines of communication with clients and technicians.

Matching Summary

Match Score: 75

** Environmental Specialties, LLC is seeking a Service Coordinator in Raleigh, NC, to manage dispatch schedules for field technicians, ensuring timely communication and efficient service delivery. The role requires strong administrative support skills, particularly in dispatching within a service-oriented environment, ideally related to HVAC or a similar industry. **

Salary

Not specified; Benefits: Health insurance, 401(k) match up to 6%, 104 hours PTO, 10 paid holidays

Skills & Requirements

Must-have

  • dispatching service technicians
  • managing field schedules
  • customer communication skills
  • work order management
  • timecard review

Nice-to-have

  • construction industry experience
  • HVAC equipment background
  • fast-paced environment adaptability
  • strong problem-solving attitude
  • self-motivated team player

Key Requirements

  • Heavy background in administrative support of dispatch
  • Prior experience dispatching service technicians
  • Construction or HVAC industry experience preferred
  • Strong computer literacy required

Work Rights

Not specified

Tailored Resume

Cover Letter