Not specified; benefits: health insurance, 401(k) ...
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Dispatching service technicians
Managing field schedules
Customer communication skills
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Environmental Specialties, LLC is seeking a Service Coordinator in Raleigh, NC, to manage dispatch schedules for field technicians, ensuring timely communication and efficient service delivery. The role requires strong administrative support skills, particularly in dispatching within a service-oriented environment, ideally related to HVAC or a similar industry.
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Job Summary
This role involves managing daily dispatch schedules for field technicians while coordinating travel arrangements and communicating ETAs to customers.
The position requires processing billing and payroll for work performed, ensuring accurate timecard segmentation and timely submission of service reports.
Candidates must possess strong organizational skills to juggle multiple tasks in a fast-paced environment while maintaining open lines of communication with clients and technicians.
Matching Summary
Match Score: 75
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Environmental Specialties, LLC is seeking a Service Coordinator in Raleigh, NC, to manage dispatch schedules for field technicians, ensuring timely communication and efficient service delivery. The role requires strong administrative support skills, particularly in dispatching within a service-oriented environment, ideally related to HVAC or a similar industry.
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Salary
Not specified; Benefits: Health insurance, 401(k) match up to 6%, 104 hours PTO, 10 paid holidays
Skills & Requirements
Must-have
dispatching service technicians
managing field schedules
customer communication skills
work order management
timecard review
Nice-to-have
construction industry experience
HVAC equipment background
fast-paced environment adaptability
strong problem-solving attitude
self-motivated team player
Key Requirements
Heavy background in administrative support of dispatch
Prior experience dispatching service technicians
Construction or HVAC industry experience preferred