Operations Manager (online Banking) [ref No: Om-al] At Executive / Personal Assistant / Customer Service

Me2Works

Hong Kong
On-site
Online operations experience
Product operation experience
Banking operations principles
Manage and maintain multiple social media platforms, develop and implement data-driven content promotion plans

Job Summary

  • Manage and maintain multiple social media platforms, develop and implement data-driven content promotion plans.
  • Oversee the operational compliance processes, content strategy, creation, publication, and maintenance, ensuring the quality and effectiveness of content delivery.
  • Provide internal and external support for product optimization, including writing internal training materials, customer communication scripts, customer notification strategies, and planning and executing product promotion campaigns.

Matching Summary

Manage and maintain multiple social media platforms, develop and implement data-driven content promotion plans.

Skills & Requirements

Must-have

  • online operations experience
  • product operation experience
  • banking operations principles
  • financial product knowledge
  • data sensitivity and analytical skills
  • social media platform management
  • customer engagement channel management

Nice-to-have

  • Hong Kong banking experience
  • cross-border financial operations
  • Cantonese proficiency

Key Requirements

  • Minimum of 3 years relevant experience
  • Bachelor’s degree or above
  • Familiarity with banking operations principles
  • Strong data analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter