Create reservations for hotel, events, restaurants
Mohegan is seeking a Reservationist to provide exceptional customer service through various communication channels, primarily in a fast-paced call center environment. The role involves managing reservations, troubleshooting guest issues, and promoting the benefits of the Momentum program while ensuring a high level of guest satisfaction
Job Summary
This position is responsible for providing superior customer service via phone and other electronic means.
Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department.
Must be able to work various shifts and flexible hours in a fast-pace call center office work environment.
Matching Summary
Match Score: 75
Mohegan is seeking a Reservationist to provide exceptional customer service through various communication channels, primarily in a fast-paced call center environment. The role involves managing reservations, troubleshooting guest issues, and promoting the benefits of the Momentum program while ensuring a high level of guest satisfaction.
Skills & Requirements
Must-have
Superior customer service via phone
Process incoming communications
Create reservations for Hotel, Events, Restaurants