Product Manager – Enterprise Ai Operations & Observability

Lilly

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10-12 years technical project management experience
4+ years infrastructure sre or itops domain
Strong knowledge of observability pillars metrics logs traces
** Lilly is seeking a Product Manager for Enterprise AIOps and Observability to lead strategic initiatives that enhance system reliability and operational intelligence. The role requires extensive experience in technical project management, particularly in infrastructure and observability, along with strong stakeholder management skills. **

Job Summary

  • This role drives the strategy and execution of AIOps and Observability capabilities across the enterprise to make systems smarter and more resilient.
  • You will coordinate across platform engineering, SRE, and vendor teams to align priorities and resolve dependencies while establishing KPIs like MTTD and MTTR.
  • The position champions a data-driven shift-left approach to incident management, moving from reactive firefighting to predictive and self-healing operations.

Matching Summary

Match Score: 75

** Lilly is seeking a Product Manager for Enterprise AIOps and Observability to lead strategic initiatives that enhance system reliability and operational intelligence. The role requires extensive experience in technical project management, particularly in infrastructure and observability, along with strong stakeholder management skills. **

Skills & Requirements

Must-have

  • 10-12 years technical project management experience
  • 4+ years infrastructure SRE or ITOps domain
  • Strong knowledge of observability pillars metrics logs traces
  • Experience with major observability platforms Datadog Splunk Dynatrace
  • Ability to translate technical concepts for executive audiences

Nice-to-have

  • Familiarity with OpenTelemetry eBPF or Cribl Vector tools
  • Background in cloud-native environments AWS Azure GCP
  • Experience with ServiceNow ITOM integration patterns
  • Exposure to FinOps principles for cost optimization
  • ITIL PMP SAFe or equivalent certifications

Key Requirements

  • Minimum 10-12 years technical project management experience
  • At least 4 years focused on infrastructure SRE or ITOps
  • Hands-on experience with major observability platforms
  • Proven track record delivering large-scale platform transformation programs

Work Rights

Not specified

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