Exceptional verbal and written communication skills
Ability to multi-task in a fast-paced environment
Experience with incident management and reporting tools
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KION North America Corporation is seeking a Technical Support Engineer for its Response Coordination Centre (RCC) to provide high-quality technical support for logistics and automation systems. The role requires excellent communication skills, the ability to manage incidents effectively, and a flexible approach to working hours.
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Job Summary
The RCC team ensures high quality service for customers requiring assistance with Dematic’s logistics systems.
The role involves providing technical support and coordinating the resolution of customer incidents.
Dematic offers career development opportunities and competitive compensation packages.
Matching Summary
Match Score: 75
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KION North America Corporation is seeking a Technical Support Engineer for its Response Coordination Centre (RCC) to provide high-quality technical support for logistics and automation systems. The role requires excellent communication skills, the ability to manage incidents effectively, and a flexible approach to working hours.
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Skills & Requirements
Must-have
Exceptional verbal and written communication skills
Ability to multi-task in a fast-paced environment
Experience with incident management and reporting tools
Nice-to-have
Inquisitive mind with flexibility to travel
Team player focused on overall team goals
Strong software engineering or computing background
Key Requirements
Familiarity with bespoke applications
Ability to work shifts including nights and weekends