Howden is a global insurance group with a culture that values collaboration, diversity, and no-limits mindset across 24,000 employees in over 56 countries
Job Summary
Howden is a global insurance group with a culture that values collaboration, diversity, and no-limits mindset across 24,000 employees in over 56 countries.
The Quality Assurance Auditor role supports good customer outcomes through audits, root cause analysis, and training support while ensuring regulatory and industry best practices are applied.
Howden offers flexible working options including fully remote or hybrid arrangements and is committed to reasonable adjustments to support employee needs.
Matching Summary
Howden is a global insurance group with a culture that values collaboration, diversity, and no-limits mindset across 24,000 employees in over 56 countries.
Skills & Requirements
Must-have
File review and call monitoring
Knowledge of Consumer Duty and FCA regulations
Experience conducting insurance audits
Microsoft Office proficiency
Customer risk checks and KYC escalation
Commercial broking practices understanding
Nice-to-have
Understanding of Acturis system
Strong oral and written communication
Ability to provide solutions and interpret findings
Time management and organizational skills
Customer centric mindset
Strong personal integrity and discretion
Key Requirements
Minimum Cert CII qualification or studying towards it
Minimum 2 years specialist insurance market experience