Part-Time Customer Service Assistant

EDVOX MUSIC SCHOOL PTE. LTD.

Hougang, Singapore
Part-time onsite
Respond to customer service queries
Recommend music courses and enrolment
Collect fees and manage payments
EDVOX MUSIC SCHOOL PTE. LTD. is seeking a part-time Customer Service Assistant to handle customer queries, recommend music courses, manage sales and inventory, and perform administrative duties. The ideal candidate should possess at least a GCE 'O' Level, have proficiency in MS Office, and be customer-oriented with strong communication skills. The role requires availability on weekends and evenings for a total of 5 to 9.5 hours over 4 days a week

Job Summary

  • The role involves responding to customer service queries and recommending music courses for enrolment.
  • Candidates will handle fee collection, sales of books and instruments, and manage inventory levels.
  • The position requires compiling statistical data on payment backlogs, sales, and student intake.

Matching Summary

Match Score: 75

EDVOX MUSIC SCHOOL PTE. LTD. is seeking a part-time Customer Service Assistant to handle customer queries, recommend music courses, manage sales and inventory, and perform administrative duties. The ideal candidate should possess at least a GCE 'O' Level, have proficiency in MS Office, and be customer-oriented with strong communication skills. The role requires availability on weekends and evenings for a total of 5 to 9.5 hours over 4 days a week.

Skills & Requirements

Must-have

  • Respond to customer service queries
  • Recommend music courses and enrolment
  • Collect fees and manage payments
  • Perform general administrative duties
  • Sales of books and instruments
  • Manage inventory levels
  • Compile statistical data on revenue

Nice-to-have

  • Customer-oriented interpersonal skills
  • Good communication abilities
  • MS Office proficiency including Excel
  • Willingness to work retail hours
  • Availability for weekends and nights

Key Requirements

  • GCE O Level qualification
  • Proficiency in MS Office and Excel
  • Able to work 4 days a week
  • Available for nights and weekends
  • Location: Hougang or Punggol

Work Rights

Not specified

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