Operations Lead Connectivity, - Global

KONE Bulgaria

Fully remote
Manage enterprise connectivity services
Provide operational support for gsip platforms
Support sase platform
Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections

Job Summary

  • Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections.
  • Monitor service performance and coordinate issue resolution with stakeholders, overseeing service delivery to ensure SLAs, KPIs, and compliance requirements are met.
  • Identify opportunities to automate network service provisioning, monitoring, and reporting, collaborating with engineering teams to develop reusable automation frameworks.

Matching Summary

Manage daily operations of enterprise connectivity services (SASE)Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet and Internet-office connections.

Skills & Requirements

Must-have

  • Manage enterprise connectivity services
  • Provide operational support for GSIP platforms
  • Support SASE platform
  • Monitor service performance
  • Oversee service delivery
  • Identify automation opportunities
  • Manage supplier relationships

Nice-to-have

  • Collaborate with engineering teams
  • Maintain GSIP configurations
  • Support SASE platform updates
  • Participate in contract reviews
  • Handle vendor invoicing
  • Maintain documentation
  • Focus on employee engagement
  • Embrace sustainability

Key Requirements

  • 5+ years of experience in IT operations or network support
  • Good exposure to GSIP and SASE platforms
  • Knowledge with network automation tools
  • Proven experience in supplier management
  • Familiarity with SSL certificate management
  • Familiarity with firewall basics
  • Familiarity with VPN technology
  • Strong background in vendor and intercompany invoicing processes
  • Bachelor's degree in IT, Computer Science, or related field

Work Rights

Not specified

Tailored Resume

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