Senior Customer Success Manager

Workdayspend

Tokyo, Japan
Fully remote
5+ years in customer-facing services role
1+ years project management experience
Business level japanese communication
Workday is committed to making hard work pay off for its people and customers

Job Summary

  • Workday is committed to making hard work pay off for its people and customers.
  • Customer Success Managers work directly with customers to improve their overall user experience.
  • This position offers autonomy and a chance to shape the future of work with AI solutions.

Matching Summary

Workday is committed to making hard work pay off for its people and customers.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services role
  • 1+ years project management experience
  • Business level Japanese communication

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building with executives
  • Excellent verbal and written communication skills

Key Requirements

  • Experience in consulting or account management
  • Project management experience with Workday HCM, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

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