Thorough training program to kickstart your banking career and access to extensive employee benefits & discounts
Job Summary
Thorough training program to kickstart your banking career and access to extensive employee benefits & discounts.
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, support them with enquiries, and complete Financial Health Checks.
This role requires frequent travel across branches in the North Coast Area, with the expectation that you may work from a different branch each day depending on operational needs.
Matching Summary
Thorough training program to kickstart your banking career and access to extensive employee benefits & discounts.
Skills & Requirements
Must-have
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
Championing processes and procedures
Drive risk-adverse culture
Work in busy retail environment
Nice-to-have
Collaborative and high-performing culture
Genuine interest in career growth
Improving financial wellbeing of customers
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions and find solutions