Service Advisor

Porsche of Downtown LA

Los Angeles, CA, United States
Estimated annual earnings $64,500 to 161,800; vari...
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop estimates for repairs
Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Estimated annual earnings $64,500 to 161,800; Variable Pay Plan; Commission plus bonuses

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Ascertain vehicle performance problems
  • Develop estimates for repairs
  • Write repair orders
  • Maintain customer records

Nice-to-have

  • Exemplary customer service
  • Team player

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter