This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals
Job Summary
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Key responsibilities include addressing card servicing and sales opportunities, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Being a Great Place to Work is core to how we drive Responsible Growth.
Matching Summary
This job is responsible for assisting clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Skills & Requirements
Must-have
addressing card servicing and sales
uncover financial needs
build rapport and handle objections
ongoing performance feedback and coaching
intermediate computer proficiency
Nice-to-have
client experience branding
adaptability and learning new technology
strong decision-making skills
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Flexibility to work weekends and holidays
Comfortable with ongoing change and learning new technology/processes