This role serves as a pivotal seat on the Leadership Team responsible for protecting and growing recurring revenue through disciplined retention management
Job Summary
This role serves as a pivotal seat on the Leadership Team responsible for protecting and growing recurring revenue through disciplined retention management.
The successful candidate will build an AI-powered operating model to scale customer experience, adoption, and support across global enterprise accounts.
Central to this position is owning the Customer Reference Programme, transforming satisfied clients into strategic commercial assets that accelerate sales cycles.
Matching Summary
This role serves as a pivotal seat on the Leadership Team responsible for protecting and growing recurring revenue through disciplined retention management.