Patient Concierge - Urology; Phillipsburg

St. Luke's University Health Network

Phillipsburg, NJ, United States
$16.30 - $24.45 ph
**
Polite, prompt, and compassionate patient engagement
Clerical service delivery
Waiting room concierge service
** St. Luke's University Health Network is seeking a Patient Concierge for their Urology department in Phillipsburg, NJ. The role focuses on providing exceptional patient experiences through administrative support and patient advocacy. **

Job Summary

  • The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
  • Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions and performs clerical service delivery functions with patients.
  • St. Luke's offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities.

Matching Summary

Match Score: 75

** St. Luke's University Health Network is seeking a Patient Concierge for their Urology department in Phillipsburg, NJ. The role focuses on providing exceptional patient experiences through administrative support and patient advocacy. **

Salary

$16.30 - $24.45

Skills & Requirements

Must-have

  • Polite, prompt, and compassionate patient engagement
  • Clerical service delivery
  • Waiting room concierge service
  • Practice opening and closing procedures
  • Communication and facilitation skills

Nice-to-have

  • Solution-oriented mindset
  • Creative problem-solving
  • Anticipating patient needs

Key Requirements

  • High School graduate or equivalent
  • Minimum one year practice-based experience
  • Customer Service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter