Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community
Job Summary
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works varying shifts between 6:30AM – 7: 30PM.
Matching Summary
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
Skills & Requirements
Must-have
Patient registration
Telephone triage
Insurance verification
Co-pay collection
Patient and record tracking
Scheduling
MyChart enrollment
Nice-to-have
Patient-first experience
Positive community impact
Customer service stepping stone
Fast-paced environment
Key Requirements
High School Diploma/GED and two years of experience