Customer Relationship Agent

Sime Darby Motor Group (NZ) Ltd

Newmarket, New Zealand
Handle high-volume inbound and outbound calls
Accurate data entry into crm
Deliver exceptional customer service
Your role is key to delivering exceptional service and supporting aftersales success

Job Summary

  • Your role is key to delivering exceptional service and supporting aftersales success.
  • Sime Motors Privileges, an employee benefits programme with discounted shopping across 100+, fuel, in-store discounts and more.
  • Join a team that values performance, precision, and premium service.

Matching Summary

Your role is key to delivering exceptional service and supporting aftersales success.

Skills & Requirements

Must-have

  • Handle high-volume inbound and outbound calls
  • Accurate data entry into CRM
  • Deliver exceptional customer service
  • Achieve and exceed KPIs
  • Complete daily, weekly, and monthly reports

Nice-to-have

  • Proactive, sales-oriented mindset
  • Represent Luxury Automotive Excellence
  • Reflect the quality of our brands

Key Requirements

  • Previous experience in a call centre
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Automotive industry knowledge (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter