Customer Journey Expert Savings (temporary)

ING

Madrid, Spain
Not specified; flexible remuneration model availab...
Fully remote
5 years complex project management experience
Agile methodology delivery team participation
Stakeholder management and communication skills
ING is seeking a talented Digital Business Expert for a temporary position in their Savings Team, aimed at enhancing customer wealth management solutions. The role involves project management, stakeholder engagement, and data analysis within an Agile framework, all while promoting a customer-centric approach

Job Summary

  • The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance in the savings and investments sector.
  • Candidates will lead the discovery phase, define functional requirements, and collaborate with technical and non-technical stakeholders to deliver high-quality solutions.
  • The company offers a flexible work model, comprehensive health and life insurance, restaurant cards, and access to on-site wellness facilities like gyms and physiotherapy.

Matching Summary

Match Score: 85

ING is seeking a talented Digital Business Expert for a temporary position in their Savings Team, aimed at enhancing customer wealth management solutions. The role involves project management, stakeholder engagement, and data analysis within an Agile framework, all while promoting a customer-centric approach.

Salary

Not specified; Flexible remuneration model available; Banking benefits including special loans and mortgage conditions

Skills & Requirements

Must-have

  • 5 years complex project management experience
  • Agile methodology delivery team participation
  • Stakeholder management and communication skills
  • Data analysis and reporting capabilities
  • Risk identification and dependency management

Nice-to-have

  • Technical knowledge of core banking systems
  • Passion for innovation and market trends
  • Autonomous work style with initiative
  • Experience with MicroStrategy and Power BI
  • Chapter leadership and craftsmanship focus

Key Requirements

  • Master or bachelor's degree required
  • Approximately 5 years of experience managing complex projects
  • Strong prioritization and deadline management skills

Work Rights

Not specified

Tailored Resume

Cover Letter