Technical Support Engineer - Efa

Thermo Fisher Scientific UK

Remote, United Kingdom
Fully remote
Expert-level support
Analytical and microscopy systems
Remote diagnostic technologies
Provide expert-level support for sophisticated analytical and microscopy systems, collaborating with customers worldwide to optimize their research and analytical capabilities

Job Summary

  • Provide expert-level support for sophisticated analytical and microscopy systems, collaborating with customers worldwide to optimize their research and analytical capabilities.
  • Use remote diagnostic technologies while encouraging strong connections with field teams, R&D, and customers.
  • Cultivate and develop positive working relationships with Field Service Engineers (FSE ’ s), Applications, other Global Technical Support (GTS) groups, Development and Operations.

Matching Summary

Provide expert-level support for sophisticated analytical and microscopy systems, collaborating with customers worldwide to optimize their research and analytical capabilities.

Skills & Requirements

Must-have

  • expert-level support
  • analytical and microscopy systems
  • remote diagnostic technologies
  • technical problem-solving
  • customer interaction
  • English proficiency

Nice-to-have

  • customer relations and intimacy
  • continuous learning
  • other language skills
  • self-starter
  • productive when not supervised

Key Requirements

  • 5-10 years experience
  • BA degree or comparable training
  • Experience with analytical equipment
  • Experience with EFA equipment or SEM
  • Travel up to 50%

Work Rights

Not specified

Tailored Resume

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