To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches
Job Summary
To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.
Implement business strategic initiatives, create ownership of the branch performance targets.
Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations and effective succession opportunities to ensure maximum productivity.
Matching Summary
To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.
Skills & Requirements
Must-have
Retail and Business Banking performance
branch leadership
customer experience
operational and controls rigor
sales initiatives
market intelligence
Nice-to-have
high-performance culture
teamwork
customer loyalty and retention
financial crime awareness
Key Requirements
5 years Banking / Financial Services experience
3 years branch management experience
University degree in a relevant discipline
Prior experience in supervisory or managerial positions