Base: $64,500 - $94,600; bonus/equity: not specifi...
Not specified
Customer lifecycle management
Proactive customer engagement
Strategic customer guidance
KION North America Corporation is seeking multiple Customer Success Managers to oversee customer outcomes in their Lifecycle Solutions & Services organization. The ideal candidates will have experience in customer success or account management, with a focus on improving customer satisfaction and driving product adoption
Job Summary
The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring measurable value through proactive engagement and strategic guidance.
This role offers career development, competitive compensation and benefits, pay transparency, and global opportunities.
Dematic provides equal employment opportunities and prohibits discrimination of any type in all terms and conditions of employment.
Matching Summary
Match Score: 85
KION North America Corporation is seeking multiple Customer Success Managers to oversee customer outcomes in their Lifecycle Solutions & Services organization. The ideal candidates will have experience in customer success or account management, with a focus on improving customer satisfaction and driving product adoption.
Salary
Base: $64,500 - $94,600; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits
Skills & Requirements
Must-have
customer lifecycle management
proactive customer engagement
strategic customer guidance
data tracking and reporting
cross-functional coordination
strong communication skills
travel up to 30% required
Nice-to-have
material handling experience
collaborative work environment
analytical and process oriented
problem solving skills
ability to learn new software quickly
strong organizational skills
customer advocacy
Key Requirements
Bachelor’s degree or equivalent experience
3-5 years in customer success or related fields
ability to travel approximately 30% to customer sites