Head Of Digital & Commerce Operations (global)

jobs.abbott

Shah Alam, Selangor, Malaysia
Base: n/a; bonus/equity: not specified; benefits: ...
10+ years digital e-commerce operations experience
Global multi-timezone team leadership
Site reliability engineering sre expertise
This role leads global operations for key digital platforms including AEM, Adobe Commerce, and commercetools to ensure high availability and performance

Job Summary

  • This role leads global operations for key digital platforms including AEM, Adobe Commerce, and commercetools to ensure high availability and performance.
  • The successful candidate will drive a follow-the-sun operating model across teams in India, Malaysia, Ireland, and the US.
  • Abbott seeks a leader committed to helping people live healthier lives through innovative technology and trusted solutions at a global scale.

Matching Summary

This role leads global operations for key digital platforms including AEM, Adobe Commerce, and commercetools to ensure high availability and performance.

Salary

Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 10+ years digital e-commerce operations experience
  • Global multi-timezone team leadership
  • Site Reliability Engineering SRE expertise
  • Cloud platforms and observability knowledge
  • Incident management and SLA oversight

Nice-to-have

  • Mindset focused on business impact
  • Ability to translate technical operations
  • Experience with vendor performance management
  • Collaborative purpose-driven environment fit

Key Requirements

  • 10+ years of experience in digital or SRE
  • Proven leadership of global multi-timezone teams
  • Strong experience with cloud platforms and observability

Work Rights

Not specified

Tailored Resume

Cover Letter