Professional Services Salesforce Administrator

Axon Enterprise

Scottsdale, Arizona, United States
Competitive salary; not specified; 401k with emplo...
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Certinia psa system administration
Salesforce platform configuration
Project management and billing processes
** Axon Enterprise is seeking a Professional Services Salesforce Administrator to optimize their Certinia PSA tool within Salesforce. This role involves administration, configuration, and enhancement of the PSA system to improve project tracking and resource management, requiring a strong understanding of Salesforce and PSA best practices. **

Job Summary

  • This role serves as the primary technical owner for Certinia PSA to optimize project tracking, resource management, and billing across global teams.
  • The position requires a hybrid work schedule with mandatory onsite presence from Tuesday through Friday in one of the designated hub locations.
  • Axon offers competitive benefits including discretionary paid time off, parental leave, and comprehensive medical and wellness support programs.

Matching Summary

Match Score: 75

** Axon Enterprise is seeking a Professional Services Salesforce Administrator to optimize their Certinia PSA tool within Salesforce. This role involves administration, configuration, and enhancement of the PSA system to improve project tracking and resource management, requiring a strong understanding of Salesforce and PSA best practices. **

Salary

Competitive salary; Not specified; 401k with employer match

Skills & Requirements

Must-have

  • Certinia PSA system administration
  • Salesforce platform configuration
  • Project management and billing processes
  • SQL or SOQL database querying
  • User access and security role management

Nice-to-have

  • Git or Github version control experience
  • Apex and Lightning Web Components development
  • Strong stakeholder communication skills
  • Experience with UAT and change management
  • Fast-paced cross-functional collaboration

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 3+ years experience in Certinia or Salesforce administration
  • 1+ years building flows and automation within Salesforce
  • Knowledge of relational database theory and SQL/SOQL
  • Strong understanding of professional services project management

Work Rights

Not specified

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