Operational Support Analyst

University of Arkansas System

Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Customer changes
The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution

Job Summary

  • The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.
  • This position will also support operational and hygiene tasks as assigned by the Manager of Operational Support for tasks such as customer changes, org studio, unassigned tasks, and other duties as assigned.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst is responsible for assisting with the daily review and resolution of duplicate records, review tickets, help with research, verify documentation, and assist with campus-focused reports for duplicate record resolution.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday operational support
  • Duplicate record resolution
  • Customer changes
  • Org studio
  • Unassigned tasks
  • Excel, Access database, or SAS

Nice-to-have

  • Creative thinking
  • Independent work from home
  • Time management skills

Key Requirements

  • 30 hours undergrad degree
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large data volumes
  • Proof of legal authority to work

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter