Not specified; generous employee benefits; annual ...
Fully remote
Extensive customer service experience
Proactive management of mental health claims
Ability to facilitate case conferences
The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios
Job Summary
The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios.
EML fosters a learning culture that invests in employees, offering flexibility to work from home up to 3 days per week after month three.
Employees receive comprehensive benefits including a corporate wellbeing program, generous discounts, access to counseling services, and up to 16 weeks paid parental leave.
Matching Summary
The role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group supporting Hospitality Industry Insurance and Trinity Insurance portfolios.
Salary
Not specified; Generous employee benefits; Annual company incentive scheme + salary reviews
Skills & Requirements
Must-have
Extensive customer service experience
Proactive management of mental health claims
Ability to facilitate case conferences
Strong communication and rapport building skills
Nice-to-have
Allied health or rehabilitation background
Experience in disability support
High level of empathy and resilience
Strategic thinking for minimizing claim costs
Key Requirements
Extensive customer service experience
Allied health, rehabilitation or disability support experience (advantageous)
Permanent full-time position based in Sydney office