Customer Service Representative

Stone House Animal Hospital

Multiple Locations
Competitive pyy; performance bonuses available; no...
Not specified (assumed to be in-person given the nature of the role).
High school diploma or equivalent
Excellent communication skills
Strong organizational skills
Stone House Animal Hospital, part of AmeriVet, is seeking a Customer Service Representative to enhance client experience through effective communication and support. The role involves managing appointments, processing patient information, and providing empathetic service to pet owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Responsibilities include managing appointments, processing patient information, and ensuring seamless communication between clients and the medical team.
  • AmeriVet offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to support team growth.

Matching Summary

Match Score: 85

Stone House Animal Hospital, part of AmeriVet, is seeking a Customer Service Representative to enhance client experience through effective communication and support. The role involves managing appointments, processing patient information, and providing empathetic service to pet owners.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Excellent communication skills
  • Strong organizational skills
  • Basic proficiency with technology
  • Ability to handle multiple tasks

Nice-to-have

  • Prior customer service experience
  • Experience in veterinary or healthcare
  • Compassionate client-focused service
  • Empathy for emotional clients
  • Active listening skills

Key Requirements

  • High school diploma or equivalent work experience
  • Prior customer service experience preferred
  • Basic proficiency with scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter